Testimonials

Hilltop Homeowners

I want to let you know how pleased Ann-Marie and I are with our log home.  From the outset, we had confidence with Hilltop, and you in particular.  We got the support we needed in the design phase, the changes to the design, and all the plans as they were implemented.  Problem resolution was speedy and we both think that Hilltop acted in a fair and honest manner.  I recall you specifically telling us that we will be pleased, and you were right!

Building a new home brings its share of challenges, but again Hilltop always worked to be part of a solution.  The building process took a little longer than we expected, but the issues had nothing to do with Hilltop.  Actually, you were very helpful in resolving some of the problems.  We were particularly pleased with the work of the builder you recommended, who consistently built the home like it was going to be his own. 

For over 30 years, Ann-Marie and I have spent part of our summer in Harpswell.  Each year we would look at real estate and contemplate getting a place of our own.  Now, in very large part because of the Hilltop product and the support and advice from you, it is a reality for us.  Dreams can come true!  As I told you at our last visit, recently I asked Ann-Marie if she liked her new house, she said replied:  "I don't like my new house.  I love it". 

Please convey our appreciation to the other people at Hilltop.  Everyone we met at Hilltop always treated us in a kind and pleasant manner.  Feel free to post this letter, or any part of it, on your bulletin board or on your website.  Also, if future customers would like to talk to a satisfied customer, you can give them our phone number.
~ Bob and Ann-Marie Holland

Our neighbors next door put their house up for sale last year. When interested parties would come by to look at their house, which is closer to the water and has a better view than ours, these people asked if our house was available because they liked it better! And they hadn’t even seen the inside! If that isn’t a testament to how nice our Hilltop Log Home is, I don’t know what is.

Thank you for helping us plan and build such a great home. If you have parties who are interested in building, please feel free to send them over to look at our home. We would be proud to show off what Hilltop Log Homes has helped us create, simply because it is more than a house, it is truly a log home.
~ Debra Taylor and Tom Walsh

I have always defined customer service as ‘being able to successfully anticipate and exceed customer expectations’ and if Hilltop was just another log home builder I probably wouldn’t make the effort to send you this letter. I felt you truly exceeded my every expectation. My Client Advisor’s professionalism in the building trade was there for me 100% of the time, keeping my interests and concerns as if they were his own. The work done was exemplary, from the raw structure to the finishing touches of the interior – the definition of a turnkey solution. I can’t say it enough, thank you, thank you, thank you for a job well done.
~ Kathleen Mary Sheridan

Ray and I want to thank you and all involved in building our home! We are so happy!
~ Ray and Anita Parker

This big old world can be a bit tough on a person, but most hold on to a simple spec of hope to use in a future dream. Thank you sooo much for bringing our dream to the point of reality!
~ Joe and Cynthia Yarmala

The design of the house is pretty amazing. Right now its 90 degrees outside and 75 degrees inside. When its nasty we close the windows and doors and it stays nice without the need for air conditioning. That roof system keeps the heat out!
~ Charlie Lord

JoAnne and I wanted to write and thank you and say how pleased we are with our new log home. We shopped around and talked with several different companies before selecting Hilltop and we couldn’t have been happier with our decision. The quality of your homes is superior and the craftsmanship and attention to detail have been exceptional from beginning to end. You’ve made one of life’s most anxious endeavors a joy for JoAnne and me!
~ Dick Dyer

The friendly personnel at Hilltop Log & Timber Homes were very helpful as we planned our custom log home. We are pleased with the 8” red cedar logs for our design, and would recommend Hilltop and its excellent attention to detail.
~ Russell and Marilyn Darlng

We can’t begin to tell you how much we love our log cabin!
~ George, Carol and Jay Tattan

We wanted to take this opportunity to thank Hilltop Log & Timber Homes for the work that has been done so far on our project. We are pleased with the progress and are looking forward to watching it grow into our dream home. Most of our excitement has been a result of working with one of your wonderful Client Advisors. He has been such a pleasure to work with. From the moment walked into Hilltop, he made us feel completely at ease and very comfortable. He has been extremely knowledgeable and has made our journey far easier than we originally anticipated given some of our stringent criteria. We look forward to continuing to this relationship with Hilltop Log & Timber Homes and with our future projects as well.
~ Phil and Liz Marrone

We were very nervous in the early stages, but you really got into the details of a log home and were always there to answer every little question. We gained much more confidence due to the way Hilltop Log & Timber Homes operates as a very well organized business. You were always available for us and very punctual on returning our calls. We were also very impressed with the manor in which Hilltop Log & Timber Homes conducts material shipment, leaving no margin for errors. We are very pleased with the outcome of the entire project! We have also received many compliments from many people on how beautiful our new log home is!
~ Fred and Darleen Jensen

We just wanted to let you know how much we are enjoying our Hilltop Log Home after two years of living in it. Builders who have come in our log home have remarked about the quality of the materials and the workmanship. We are proud and happy to let anyone interested in building a log home to see our Hilltop Log home.
~ Don and Donna Wingard

Hilltop Builders

Hilltop is always very accommodating when we run short on materials or need assistance with any question we have during building. Hilltop is always a pleasure to work with.
~ Mark McKenna, McKenna Construction

When we began building Hilltop Log Homes we had built many other kinds of log homes. We can definitely say that their packages are a step above the rest.
~ Chris Brawn, TC & Sons

I have built log homes for several years, and I have built for other companies as well. Hilltop supplies a much better, user friendly package than its competitors, both for the builders and also for the Do-It-Yourselfers that want to build their own home.
~ Todd Mulherin, Bandit Builders

The Hilltop package, as a whole, was a pleasure to work with. The way the logs are bundled together by wall and placed on the floor system is a real time saver for me and my crew. The dovetail splines work great in helping to keep the logs together and straight. I believe it is a much improved system over the 3/4 X 1 1/2 splines some other log companies use. Material was always delivered on time as I needed. I look forward to working with Hilltop to give my customers a quality home.
~ Ken Kimball, Kimball & Sons Builders

Every home I build affects my reputation. I really think that sums up my primary motive for doing business with anyone. My association as a builder was enhanced as a result of my relationship with Hilltop Log & Timber Homes. We both share the policy of quality first and customer satisfaction always. It’s always a pleasure to working with Hilltop.
~ John A. Baldaro, JB & Associates

Hilltop has been responsive and professional throughout the building process. They went the extra mile to ensure a positive experience for me and the homeowner. Hilltop clearly cares about quality—in both their great products and outstanding service.
~ Peter & Bill Mathews, Mathews Builders LLC

So much thought has gone into organizing a Hilltop package for delivery. With everything palletized, numbered and in protective wrap, I can get straight to work.
~ Cecil Phillips, Phillips Construction